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Privacy Policy

Manavai Polynesian Dance (“Manavai”, “we”, “our” or “us”) respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, book classes or participate in our online programs.

Privacy Policy - the basics

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. 

 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.

1. Personal Information We Collect

Depending on how you interact with Manavai, we may collect:

  • Your name and contact details, including email address.

  • Booking details, class preferences and attendance information.

  • Payment and transaction information associated with your purchases.

  • Information you provide through contact forms, emails or other communications.

  • Technical information associated with visiting or using our website.

Please do not provide sensitive personal information unless it is necessary for a specific purpose.
 

2. How We Use Your Information

We may use your personal information to:

  • Manage bookings, payments and enrolments.

  • Deliver online classes and provide access to recordings where included in your program.

  • Send booking confirmations, class links, updates and important service information.

  • Respond to questions and provide customer support.

  • Manage our website, improve our services and protect against misuse.

  • Send marketing communications where permitted by law and, where required, with your consent.

You may unsubscribe from marketing emails using the unsubscribe link or by contacting us. Service-related communications may still be sent when necessary.
 

3. Third-Party Services

Manavai may use third-party providers to operate its services, including:

  • Wix: website hosting, booking services and website-related functions.

  • Stripe: payment processing.

  • Zoom: delivery of live online classes.

  • YouTube: hosting class recordings where applicable.

  • Email service providers: sending booking confirmations, class information and communications.

These providers may process personal information in accordance with their own privacy policies and applicable terms. We do not intentionally publish your payment details or personal information.
 

4. Class Recordings and Images

Online classes may be recorded when recordings are part of the service offered. Where other participants may be identifiable, we will take reasonable steps to provide appropriate notice and manage recording access responsibly.

Recordings are provided for the purposes described in the relevant program and are not intended for public distribution. We will not use identifiable student images or recordings for public marketing without appropriate permission where required.

Students must not record or share other participants' images, voices or personal information without permission.
 

5. Storage and Security

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, modification or disclosure. Information may be stored or processed by our service providers, including outside Australia.

No online transmission or storage method can be guaranteed to be completely secure.
 

6. Access, Correction and Privacy Requests

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, subject to applicable law.

To make a request, contact Manavai using the contact details on our website.
 

7. Cookies and Website Analytics

Our website or service providers may use cookies and similar technologies to support website functionality, understand website usage and improve the user experience. Cookie settings and available choices may depend on the services and tools enabled on our website.
 

8. Third-Party Websites

Our website may contain links to third-party websites or platforms. We are not responsible for their privacy practices, so we encourage you to review their privacy policies separately.
 

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be published on our website with its updated date.
 

10. Contact Us

If you have questions or requests concerning this Privacy Policy or your personal information, please contact Manavai Polynesian Dance through the contact details provided on our website.

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