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At Manavai Polynesian Dance, all bookings and purchases are made with care. Please read this policy before purchasing a class or program.

1. General refund policy

All payments are generally non-refundable if a student changes their mind, misses a class, is unable to attend, or decides not to continue with a program, except where a refund or other remedy is required by law.
 

2. Student cancellations and missed classes

Students are responsible for attending their booked sessions. Missed group classes are not refundable and are not automatically transferable to another session. Where included in the purchased program, class recordings may be available as an alternative.

For private lessons, at least 24 hours’ notice is required to request a reschedule. Late cancellations and missed appointments may not be eligible for rescheduling.
 

3. Classes cancelled by Manavai

If Manavai cancels a class or cannot deliver a purchased service as agreed, an alternative session, credit or refund will be offered as appropriate to the circumstances and applicable consumer law.
 

4. Technical issues

Students are responsible for their internet connection and equipment. Technical difficulties on the student’s side do not automatically entitle them to a refund. If a technical issue on Manavai’s side prevents delivery of a class, an appropriate alternative or remedy will be considered.
 

5. Consumer rights

Nothing in this policy excludes, restricts or modifies any rights or remedies available under Australian Consumer Law or other applicable legislation.
 

6. Contact

For cancellation or refund enquiries, please contact Manavai Polynesian Dance using the contact details on our website.